For Ignition systems that have stalled, become unstable, or outgrown anyone’s understanding of them — from a single project to a multi-site estate. It starts with a fixed-fee assessment that tells you where the system actually stands.
Any one of these is survivable. Together they usually mean the system needs a diagnosis before it needs more development.
Rescue engagements exist for Ignition systems Artek did not build — an internal team’s work, a previous integrator’s, or a project that changed hands partway through. Coming in cold is the normal case here, not the awkward one. We are not interested in assigning blame for how it got that way.
The assessment is deliberately small and deliberately separate — you should not have to commit to a rebuild before anyone knows what is wrong. What follows is scoped against findings, not guesses, and it scales from a few weeks of stabilization to a multi-site program.
One to two weeks for a single-gateway system. We review the gateway and project backups, talk to the people living with it, and come back with a plan you can act on — sequenced, costed, and honest about what should be salvaged versus rebuilt.
Triage · Risk map · Stabilization plan · Rough-order budget
The engineering work the assessment defines. Stabilize what is unsafe, finish what is unfinished, rebuild the parts that warrant it, and hand back a system your team can actually maintain — with the documentation that never got written.
Any scale · Phased · Stop at any milestone boundary
The assessment is designed to be valuable whether or not you ever hire us for Phase 2. You end up with an accurate picture of your own system and a plan in writing. If the right answer is that your existing team finishes the job, we will say so.
Because the hard part of a troubled Ignition system is rarely the code in front of you. It is knowing which of the twelve things that look wrong actually matter, which are cosmetic, and what order to fix them in so the system stays running while you do. That judgment comes from having seen a lot of Ignition systems fail in a lot of ways.
Three of our engineers, both owners included, came from Inductive Automation. We are an IA Premier Integrator and a two-time Ignition Exchange Challenge winner. We use modern tooling — AI included — to move quickly through a large codebase, and a senior engineer stays accountable for every conclusion we hand you. How we use AI →
Anywhere from one stalled project to an enterprise platform across multiple sites. The assessment scales with it — a single gateway takes days, a multi-site estate takes longer and involves more of your people. What does not change is the sequence: establish where the system actually stands before anyone writes more code.
No. The assessment is a standalone, fixed-fee engagement and the deliverables are yours outright. Plenty of the plans we write get executed by the customer's own team or by the integrator already on site. We will tell you honestly which parts you can carry yourselves.
It is the normal starting condition, and it is most of what the assessment is for. We reconstruct intent from the system itself — the gateway, the project, the database, the tag structure, the audit trail — rather than relying on documentation that usually does not exist. You are not expected to brief us on a system you have lost track of.
Typically one to two weeks once scheduled for a single-gateway system; longer for a multi-site estate. Scheduling depends on current engineering availability, and we will give you a real date on the fit call rather than an optimistic one.
Not by itself. AI-assisted development moves quickly and often produces working code. What it does not reliably do is hold a consistent architecture across a large project, or make the judgment calls about behavior under load and failure. Those are the areas we look at hardest.
The assessment is a fixed fee, quoted after a short fit call once we know the size of the system and how many stakeholders need involving. Fixed means fixed — scope changes only when you ask and approve. The implementation that may follow is quoted separately, once there is something real to quote against.
Twenty minutes on the phone with an engineer. Tell us what the system is doing, and we'll tell you whether an assessment is the right next step.
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